Frequently Ask Questions
Orders & Shipping
When will my order ship?
Orders are usually processed within 1–3 business days after purchase. You’ll receive a tracking email once your order is on the way.
How long does delivery take?
Standard U.S. shipping typically takes 3–7 business days. Delivery times may vary based on your location and shipping option selected at checkout.
Can I change or cancel my order?
We can modify or cancel orders within 12 hours of purchase. After that, your order may already be in processing.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times and fees vary by destination.
Orders & Shipping
When will my order ship?
We accept returns within 14 days of delivery for unworn and unused items with original tags and packaging.
How do I start a return or exchange?
Simply contact us through our Contact page or email our support team with your order number — we’ll guide you through the process.
Do you offer refunds?
Yes, once we receive and inspect your return, refunds are issued to your original payment method within 3–5 business days.
What if I received a damaged item?
If your item arrives damaged or incorrect, reach out immediately. We’ll replace it or offer a refund at no additional cost.
Product & Sizing
How do I find my correct size?
Each product page includes a size guide. If you’re between sizes, we recommend going one size up for a relaxed fit.
Are your products true to size?
Yes our apparel is designed for a modern, standard fit. Check the size chart for exact measurements.
What materials do you use?
We use high-quality cotton blends and carefully sourced fabrics to ensure durability, comfort, and premium feel.
How should I care for my pieces?
For best results, machine wash cold, avoid bleach, and tumble dry on low heat. Always check the label for specific care instructions.
